MULTILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Our partner company has developed into a recognized global leader in the growing life science research and clinical diagnostics markets. They are seeking a highly motivated individual to join their Customer Service team in Budapest.
Why it is a good opportunity for you:
Dynamic environment where your innovative ideas are always welcome
- Collaborative community
- Development opportunities
- Competitive salary and cafeteria, Private Health Care Services, Annual bonus, Life and accident insurance
- Home office possibility (3 days office, 2 days home)
What you will be doing:
- Ensure the following transactions are done to the highest standard
- Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling, and crediting
- Deal with customer calls and complaints effectively and professionally as per the service level agreement
- Ensure case and call logging to a high-quality standard with regular updates on cases until successful conclusion
- Work collaboratively with Sales, Finance, and other relevant internal stakeholders
Requirements that make you the best candidate:
- Excellent communication skills in English + German/French/Italian/Hebrew
- Experience in a customer-facing role, including order processing is a plus
- Good MS Office skills
- Knowledge of SFDC and SAP desired
- Accurate and fast data entry skills
- Excellent organization skills
