Customer Service Representative (Polish speaking) - full remote

Állás leírása

Our multinational client is looking for a new Polish Speaker Customer Service Representative
colleague to further expand their team.
Our partner has a history of almost 40 years on the market overall and their presence in Hungary dates
back to 2006. They are experts in the field of beauty care and different wellness solutions.
Their modern, newly renovated office is located in the 12th district, in an easily accessible location, but it
is entirely possible to work fully remotely.


Main tasks:
• Answering calls and chat messages from customers and distributors
• Providing product and order information and resolving product and order problems
• Tracking or modifying data in the system
• Keeping in touch with other departments
• Participating in trainings


Benefits:
• Utility support – HUF 20,000
• A welcome package of the 8 or 9 most popular products
• 65% employee discount
• In addition to basic leave, plus 4 days are provided
• Discounts for other medical support (glasses)
• Opportunity for advancement
• Fitness room - discounted sports option
• There is no turnover, the team is very stable
• There is a supportive management team, they have also been with the company for a long time
• There are no shifts, colleagues work in normal working hours (no weekend work either)
• International home office opportunity - you can even work from abroad for 6 weeks a year
• All the tools for remote work (even a monitor) are provided
• Thorough, high-quality trainings
• Great team-building events


Requirements:
• University degree is a plus
• Fluent English and Polish language skills (Hungarian is not a must)
• Customer service experience is an advantage

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