Join our multinational partner’s rapidly expanding team as a German speaking Senior Collection Analyst.

The ideal candidate has at least 2 years of collection experience and is fluent in English and German.

Job summary:

  • Review AR ageing reports
  • Perform collection & dunning
  • Determine appropriate escalations & follow-up actions as per defined process
  • Qualify and create disputes identified by Ci2C
  • Manage dispute resolution under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews
  • Complete all activities as per the global Core Model and operational KPIs
  • Develop expert level knowledge of the activities in scope and local knowledge of entities in scope, become a super-user
  • Identify process improvement opportunities through elimination of redundant activities
  • Participate in process automation initiatives and ensure seamless adoption and transition

Requirements:

  • 2–3 years collection experience
  • Fluent in German and English
  • BSc or MSc Degree
  • Broad understanding of Customer invoice to Cash process and activities
  • Hands-on knowledge of collections & receivable activities
  • Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage)  
  • Knowledge of Microsoft Office  
  • Ability to interact with internal and external clients in a professional manner
  • Good communication skills
  • Attentive to detail and works with precision  

Why it is a good opportunity for you:

  • Hybrid working (2 days home office/week)
  • Health and life insurance
  • Cafeteria
  • Annual bonus
  • Extra holidays