Join our multinational partner’s rapidly expanding team as a German speaking Senior Collection Analyst.
The ideal candidate has at least 2 years of collection experience and is fluent in English and German.
Job summary:
- Review AR ageing reports
- Perform collection & dunning
- Determine appropriate escalations & follow-up actions as per defined process
- Qualify and create disputes identified by Ci2C
- Manage dispute resolution under Ci2C responsibility
- Contribute to business and customer collection strategy reviews
- Complete all activities as per the global Core Model and operational KPIs
- Develop expert level knowledge of the activities in scope and local knowledge of entities in scope, become a super-user
- Identify process improvement opportunities through elimination of redundant activities
- Participate in process automation initiatives and ensure seamless adoption and transition
Requirements:
- 2–3 years collection experience
- Fluent in German and English
- BSc or MSc Degree
- Broad understanding of Customer invoice to Cash process and activities
- Hands-on knowledge of collections & receivable activities
- Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage)
- Knowledge of Microsoft Office
- Ability to interact with internal and external clients in a professional manner
- Good communication skills
- Attentive to detail and works with precision
Why it is a good opportunity for you:
- Hybrid working (2 days home office/week)
- Health and life insurance
- Cafeteria
- Annual bonus
- Extra holidays
