MPS Deployment Project Coordinator (French speaking)

Job description

Information & Technology company looks for a French or German speaking MPS Deployment Project Coordinator colleague.

Why it is a good opportunity for you:

  • Value added processes, complex tasks – good motivator for long term
  • Attractive work environment
  • Good internal movement opportunities
  • Corporate key client portfolio

What you will be doing:

  • Assist Project Manager (PM) in all phases of Implementation. 
  • Manage Siebel Service Requests and exceptions.
  • Place orders and monitor orders/shipments to ensure delivery according to project schedule.
  • Manage customer return orders as well as pickup & disposal of old devices.
  • Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues.
  • Work with customer personnel/Installation Partner on gathering data for existing assets, confirm deliveries, and other general assistance as directed by PM.
  • Track in Seibel detailed order-to-invoice & returns data for all equipment shipped/returned/ disposed, as required invoicing customer, managing inventory, and reporting daily project status. 
  • Track consumption of customer P.O.’s and process hardware billing, when needed. 
  • Proactively support the PM in identifying and reconciling inventory discrepancies.     
  • Escalate issues promptly and proactively work with stakeholders to avoid/mitigate future issues. 
  • Document all meeting data as appropriate; provide regular status reports to all team members, client, and internal management as directed by the PM.
  • Provide accurate and timely information to management on the performance measurement, quality assurance, and customer satisfaction areas of the project (e.g. delivery timeliness)
  • Assist in training/supporting new PM’s and DPC’s. 


Requirements that make you the best candidate:


  • Fluency in English and French or German
  • 2+ years experience preferred in hardware deployments, order management and logistics
  • Proficiency with Microsoft Office tools: Excel, MS Project, Word, PowerPoint, Visio
  • Strong Excel skills particularly important (writing formulas, pivot tables, data reconciliation)
  • Experience with SAP and/or Siebel is a plus
  • Excellent communication skills and customer service skills


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