Repair Partner Manager

Job description

  Our prestigious multinational partner company is looking for a talented Repair Partner Manager to their team in Budapest.

Why it is a good opportunity for you:
• Value added processes, complex tasks
• Attractive work environment
• Good internal movement opportunities
• Corporate key client portfolio
• Home office opportunity

What you will be doing:

Planning:

• Identify the needs of printers to refurbish
• Ensure the continuity of the supply of printers and defective parts
• Be involved in the buy back process, to make profitability business case
• Provide Finance team and Planners with an outlook revised on a monthly basis

Operations Management:

• Follow-up the flow of products in and out of the repair Vendor and ensure products are received and integrated in stock in a timely manner, follow up the agreed cycle count process with the Vendor
• Coordinate allocation of refurb orders and qualification of printers
• Follow up capacity at repair vendor and adjust planning accordingly
• Update contract in SAP
• Manage yearly indirect POs
• Manage daily operational issues especially emergencies
• Manage service partners incoming shipment issues (customs issues) and unrecognized shipments
• Set priorities and ensure they are properly managed
• Ensure that the system is properly updated on timely manner
• Maintain processes and propose enhancements
• Extend Rmenu with the support of Engineering team
• Regularly update the eligible finished goods and spare parts list for buyback/takeback
• Support EMEA printer buyback and takeback operations if needed

Vendor Management:

• Manage Supplier performance and organize quality reviews
• Monitor and control overall cost, propose and implement cost saving initiatives
• Ask for quote when relevant
• Validate quote received
• Define Scope Of Work for new activities
• Manage negotiations with the repair Vendor
• Lead new projects where the repair Vendor is involved
• Update vendor account details in MDM portal

Reporting:

• Produce weekly and monthly reporting of the activities on a timely manner
• Measure and report the performance of each activity on a regular basis
• Maintain a list of metrics and key indicators
• Ensure a crisp follow-up of the action plans

Requirements:
Fluency in English
• BA or BSc degree in Business or related field
• 2 to 3 years experience in Vendor Management
• Minimum 5 years professional experience in supply chain planning role and operations management
• Experience in Field Service / Spare Parts business would be a plus
• Excellent analyzing skill and summarization skill
• Excellent team player
• Abilty to drive initiatives
• Excellent reporting and presentation skills
• At ease with numbers and data manipulation
• Ability to work in a multicultural and changing environment
• Ability to work under heavy pressure and being able to manage stress
• Rigorous, well organized and able to manage priorities
• Ability to travel once or twice a year

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