Order to Cash Representative

Job description

Our prestigious multinational partner company is looking for a talented Spanish Speaking Order to Cash Representative to their team in Budapest.

Why it is a good opportunity for you:
• Value added processes, complex tasks
• Attractive work environment
• Good internal movement opportunities
• Corporate key client portfolio
• Home office opportunity

Job summary:
• Manage end-to-end Order to Cash activities with the overall goal of delivering O2C services, while ensuring customer satisfaction, quality and cost effectiveness.
• Secure the efficient operation flow by receiving and fulfilling internal and external requests.
• Deliver excellent customer service: ensuring all customer orders are delivered as requested on time, and invoices are paid by the due dates.
• Contribute actively to process improvements & initiatives.
• Understands issues through proper root-cause analysis and provide appropriate solutions/alternatives within the time limits. Follow-up to ensure resolution.
• Create reports - when necessary from SAP/Power BI dashboards or Business Objects.
• Assist in external and internal audits, including preparation of supports and materials upon requests.
• Based on business requirements – O2C Representative can manage Order to Delivery, Invoice to Cash, or both activities within the O2C organization.
• Entering and monitoring customer orders in SAP
• Support customer master data set-up and change requests
• Manages cash collection activities to guarantee payments arrive on time
• Analyzes and sends out regular account statements to the customers
• Actively collaborate with customers, credit managers, cash applications, finance and other internal teams for issue resolutions in a timely manner.

• Fluency in English and Spanish
• University or college degree
• Strong MS Office knowledge
• Previous experience, especially in particular area, preferred
• Experience with SAP /Power BI / Business Objects or Project Management would be a plus
• Great Communication & interpersonal skills
• Has a problem solving mindset
• Ability to learn quickly, and become expert in different system driven tasks and flows
• Proactive, open minded, result oriented
• Accurate, and able to deep dive into details
• Able to work independently, and as a member of a team

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