German Speaking Customer Service Representative

Our multinational client is looking for a Customer Sales Support Representative colleague.

About the company:

• Stable and international company background
• Professional and career development opportunities
• Competitive compensation and benefits package

Job summary:

• Manage incoming cases to our customer support (by email), many of the customer questions are regarding our products
• Proactively help our customers through a desire to constantly improve our processes
• Be the voice of the customer; bring real customer insights to the E-commerce team
• Make our customers our super-ambassadors
• Make a real impact while building this new team together with Team leader and team colleagues

Key requirements:

• Strong intermediate English + strong written intermediate German
• Customer Service experience is a plus
• Front office experience acceptable
• Team player
• Excellent communication skills
• Proactive, open-minded attitude