Customer Service Representative

Job description

 Our multinational client is looking for a Customer Support Representative colleague.
Industry: Electrical & Electronic Manufacturing


Why it is a good opportunity for you:
• Stable and international company background
• Young and vibrant team
• Competitive compensation and benefits package


What you will be doing:
• Order management
• Provide information on order status and delivery lead times
• Advise on stock availability, prices, and product information
• Process picking based on customer request
• Invoicing
• Analyse and follow-up the order portfolio
• Communication with sales offices
• Coordination and interaction with Logistics Provider
• Manage customer claims
• Monitor Customer Service KPI and reports


Requirements that make you the best candidate:
• Fluency in English (French is a plus)
• 0-2 years’ experience in customer service or logistic roles
• Experience in SAP system is a plus
• Excellent communication skills
• Balkan languages could be an advantage
• Customer oriented attitude
• Reliability, reactivity, and dynamism

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