Collection Specialist (French Speaking)

Job description



Our prestigious client works in the printing industry and expands its existing operation in Budapest. Manage EMEA Order to Cash activities, from Customer Account Creation until Cash Collection, for a group of Customers. 


Why it is a good opportunity for you: 

  • Value added processes, complex tasks – good motivator for long term 

  • Attractive work environment 

  • Good internal movement opportunities 

  • Stable organization with low fluctuation  


What you will be doing: 

  • Analyse and send out regular account statements 

  • Request and document in SAP promise to pay received 

  • Proactively support month end payment 

  • Make sure customer data is up to date and request changes if needed 

  • Process and follow up Credit requests (Returns, Claims, BID Retrocession claims) 

  • Provide copies of accounting documents (invoices, credit memos) 

  • Action disputed invoices and make sure payment is received 

  • Provide information to customer on accounting documents to secure payment 

  • Categorize and follow up disputes such as debit notes, partial and unapplied payments 

  • Identify route causes for outstanding items 

  • Liaise with Cash Collectors partners on activities (CSSC, Country) 

  • Analyse and action the AR Delinquency report 

  • Document customer contacts in SAP Specialist work list 

  • Effectively communicate in case of orders blocked by credit and financial hold 


Requirements that make you the best candidate:  

  • Experience in Customer Relationship management in an International environment 

  • Experience with customers of the specific country 

  • Experience of Cash Collection or similar experience in Sales Administration/Order to Cash will be a plus 

  • Good analytical skills 

  • Sense of priorities 

  • Ability to act quickly in case of issue 

  • Pro-activity & autonomy 

  • Well organized 

  • Rigorous in all operations & in data management 

  • Resistant to stress 

  • Good Communication & interpersonal skills 

  • Drive change management 

  • High level English language skill  

  • High level (close to native) language skill of French

  • Good knowledge of MS Office (Word, Excel) 

  • SAP experience would be a plus 

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