Supply Chain Project Manager – Supply Chain & Customer Operations

Location: Fót, Hungary (East Gate Business Park)
Work model: Hybrid – 2 on‑site days/week (first 3 months fully on‑site)

We are looking for an experienced Senior Program Manager to lead and coordinate key customer programs across our Inventory Logistics Management (ILM) operations. This role is central in connecting our customers, suppliers, and internal teams, ensuring seamless supply chain processes, strong service delivery, and continuous improvement.

About the Role

In this position, you will take full ownership of designated ILM customer accounts, manage day‑to‑day operations, and drive strategic initiatives across procurement, inventory management, reporting, and customer relationship development. You will oversee a small team and collaborate with both internal and external stakeholders to optimize performance and operational efficiency.

Key Responsibilities

Customer Relationship & Service Management

  • Serve as the primary contact for assigned ILM customers.
  • Build and maintain strong relationships with buyers and key customer stakeholders.
  • Lead strategic discussions and support contract and agreement preparations.
  • Coordinate quality‑related issues and manage escalations.
  • Conduct quarterly inventory assessments with customers.

Supplier & Inventory Management

  • Manage supplier relationships and oversee ordering processes.
  • Ensure timely procurement of parts and materials.
  • Operate Kanban and consignment inventory programs.
  • Lead cost‑reduction, optimization, and continuous improvement initiatives.
  • Handle low‑SKU quotation requests.
  • Continuously optimize supply chain performance across accounts.

Internal Coordination & Team Leadership

  • Lead and support a small internal team (2–3 members).
  • Provide operational support to the Customer Service Manager.
  • Guide the procurement team in line with customer priorities.
  • Offer professional support to both customers and suppliers as needed.

Administration & Reporting

  • Record and manage orders in the ERP system.
  • Prepare weekly and monthly reports for senior management.
  • Define service‑level targets and team objectives.
  • Support finance in managing outstanding receivables.

Additional Responsibilities

  • occasional domestic or international travel to customer locations.
  • Lead internal process improvement projects.
  • Participate in the implementation of new technologies and procurement solutions.

What We Offer

  • Hybrid working schedule: 2 days in the office per week (3‑month full onsite onboarding).
  • Annual net cafeteria allowance: 720,000 HUF.
  • Commute reimbursement: 60 HUF/km.
  • Enhanced private healthcare services.
  • Life and accident insurance coverage.

Who We Are Looking For

A proactive, customer‑oriented professional with strong supply chain knowledge, excellent communication skills, and the ability to manage complex operational processes. You should be comfortable working with customers, suppliers, and internal stakeholders, and capable of leading improvements in a dynamic environment.