We are looking for a new colleague to join the BPO division of our multinational partner as a Polish speaker Collection Associate to our team.
The ideal candidate has about 1 year of experience in Accounts Receivable / Collections or other Finance related area.
However, if you haven’t had relevant experience but are eager to take on such a challenge, we still encourage you to apply!
Your tasks will be as a Collection Associate:
- Manage structured reminder outreach (email, phone) to recover overdue payments.
- Resolve billing disputes within defined SLA timeframes
- Propose and facilitate structured payment plans
- Maintain accurate, auditable records of all communications, collections, and case resolutions.
- Support the preparation of reports and dashboards to track collection performance
- Escalate unresolved disputes for further resolution
Requirements:
- Proficiency in English and Polish ((written and spoken)
- Relevant experience in Accounts receivables or Cash collection field
- Strong communication and problem-solving skills.
- Ability to work independently.
Benefits:
- Value added processes, complex tasks
- Szép card
- Sports allowance
- Supportive work environment
- Home office opportunity (2days/week)
