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Student Services Operator

Lokáció: HAMMERSMITH, LONDON Fizetés: 17500.00 - 20000.00 GBP Per Annum
Szektor: Education Foglalkoztatás jellege: Közvetítés
Foglalkoztatás típusa: N/A Jelentkezések: N/A
Megosztva: 8 napja Referencia szám: 3142109
Looking for a new opportunity?

I am working with a fantastic learning company in Hammersmith who are recruiting for two Student Services Operators to start as soon as possible.

35 Hours per week. Shift pattern over 5 days from Mon – Sat, weekday shifts within 8am – 8pm and Saturdays 9.30am – 4.30pm

This position will pay up to £18,500 with an OTE (performance related bonus) of £21,000

• Liaising with potential students ensuring they have the information needed to make an informed choice about the course they will be studying
• Provide excellent customer service by handling and resolving all student queries both written and verbally.
• Inbound response handling of student queries or complaints across all areas – service, financial issues, course suitability, membership & examinations
• Cancellation/retention and objection handling with potential students
• Liaising with the potential students and relevant carriers to ensure all relevant documentation is returned to the college, on time and inputted accurately to the database
• Registering student membership and booking examinations
• Recording student results

If you are interested in this opportunity please apply now!

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