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CRM Specialist

Lokáció: CARDIFF, SOUTH GLAMORGAN Fizetés: 40000 - 60000 GBP Per Annum, inc benefits
Szektor: Informatika Foglalkoztatás jellege: Szerződéses munkavállalás
Foglalkoztatás típusa: FULL TIME Jelentkezések: N/A
Megosztva: kb. 2 hónapja Referencia szám: 3115741
CRM Specialist | Cardiff | £40K - £60K | Transformation Project
CRM – SQL 2012 – SQL 2016 – SQL – SOA – XML – ERP – Transformation – Improvement – Ecosystem – Customer – SSIS

Are you an experienced CRM Specialist looking for your next challenge? Would you like to lead a team forward, driving improvements and opportunities? If yes, read on…

This is a unique opportunity to join a brilliant company based in Cardiff, as they drive radical change with their CRM System. As a CRM Specialist, you will be working with numerous teams from different departments so that you can drive the company’s CRM to the next level.

As a CRM Specialist you will need to have knowledge of multiple areas, have a consultative approach and the ability to speak to people from different technical backgrounds.

Key responsibilities as a CRM Specialist;
• Gain a master understanding of their systems, how they interact and assist colleagues from non-technical backgrounds
• Own the technical execution of the entire CRM/email platform, from beginning to end.
• Ensure all interfaces are fully understood and performing at 100% efficiency
• Hold absolute responsibility for all CRM touchpoints with the customer
• Actively seek improvements for the current systems, looking at the value new systems could also bring to the business
• Immerse yourself with other teams and departments, mining for additional customer value by helping teams to think creatively
• Have your finger firmly on the pulse of the customer and all customer contact points

Essential Skills required as CRM Specialist;
• Experience with CRM Change/Improvement Projects
• SQL 2012-2016, SSIS
• SOA Principles
• XML
• Thrive on independent work with limited oversight
• Excellent verbal and written communication skills
• Excellent multi-tasker
• Fantastic organisational skills
• Deliver consistent decisions and results
• Enjoy navigating complex challenges

Sound like the role for you? Apply below!

CRM Specialist | Cardiff | £40K - £60K | Transformation Project
CRM – SQL 2012 – SQL 2016 – SQL – SOA – XML – ERP – Transformation – Improvement – Ecosystem – Customer – SSIS

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