HRS Team Lead

Job description

 Our prestigious multinational partner company is looking for a talented HRS Team Lead.

Why it is a good opportunity for you:

• Modern office with a view of the Danube
• Great learning and development opportunities
• Competitive salary and compensation package (cafeteria, physical health care package, community bike ticket)
• Additional holidays
• Youthful and supportive work environment

Job summary:

• Building, maintaining, and leading a strong functional team through effective recruiting, training, coaching, team building, and succession planning
• Working alongside the Regional People Services lead to continuously develop & improve the shared service centre
• Partner with relevant/multiple key HR stakeholders to manage and develop standardised processes and procedures across the region, ensuring team compliance of local legislations
• Overseeing a customer focused administrative/transactional function that meets SLAs and KPIs
• Partnering with Employee Experience & Adoption to develop maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for the broader People community
• Ensuring the effective management of logged cases in ServiceNow related to their function and ensuring the work of the team meets the required standards
• Effectively dealing with escalated queries, ensuring any issues are dealt with in a prompt and professional manner
• Providing input to all HR teams for updates and upgrades to products and systems
• Maintain confidential department records and office files in accordance with internal company procedures
• Creating/editing written communications, reports, or other items daily
• Maintaining direct ownership of tasks/projects
• Create and maintain a culture that inspires and empowers the team


• 5+ years of experience working in HR Services
• 2-3 years of people management experience
• Excellent understanding of HR issues, processes and procedures
• Fluency in English (French / Spanish / Italian / German language knowledge is a plus)
• In depth knowledge of transactional processes to enable interpretation for policy and guidance to customers
• Knowledge of and experience with HR Services, including workflows / processes, hire to retire
• Excellent verbal and written communication and prioritizing skills
• Ability to proactively identify opportunities to improve the service
• Experience of working within a large and diverse organization
• Experience of working with ServiceNow and Workday or other similar HR technology is desirable
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Image 2022 04 19 T16 38 07

Download our latest 2022 salary guide to discover how much you could be earning