Customer Support Representative
Our multinational client is looking for a Customer Support Representative colleague.
Industry: Electrical & Electronic Manufacturing
Why it is a good opportunity for you:
- Stable and international company background
- Young and vibrant team
- Competitive compensation and benefits package
What you will be doing:
- Order management
- Provide information on order status and delivery lead times
- Advise on stock availability, prices, and product information
- Process picking based on customer request
- Invoicing
- Analyse and follow-up the order portfolio
- Communication with sales offices
- Coordination and interaction with Logistics Provider
- Manage customer claims
- Monitor Customer Service KPI and reports
Requirements :
- Fluency in English (French is a plus)
- Excellent communication skills
- Balkan languages could be an advantage
- Customer-oriented attitude
- Reliability, reactivity, and dynamism