Customer Support Representative
Our multinational client is looking for a Customer Support Representative colleague.

Industry: Electrical & Electronic Manufacturing

Why it is a good opportunity for you:

• Stable and international company background
• Young and vibrant team
• Competitive compensation and benefits package

What you will be doing:

• Order management
• Provide information on order status and delivery lead times
• Advise on stock availability, prices, and product information
• Process picking based on customer request
• Invoicing
• Analyse and follow-up the order portfolio
• Communication with sales offices
• Coordination and interaction with Logistics Provider
• Manage customer claims
• Monitor Customer Service KPI and reports

Requirements :

• Fluency in English (French is a plus)
• Excellent communication skills
• Balkan languages could be an advantage
• Customer-oriented attitude
• Reliability, reactivity, and dynamism