Technical Project Coordinator

Job description

Our multinational client is looking for a Technical Project Coordinator colleague

Why it is a good opportunity for you:

  • Stable and international company background
  • Long-term career path
  • Friendly and modern environment
  • Home office opportunity

What you will be doing:

  • Works closely with Professional Service (PS) country teams and the post-sales operations team to formulate offers and proposals according to actual business need
  • Review opportunities and account setup to ensure accuracy of our offers
  • Provides pre-sales business assistance to field PS teams and coordinates deployment activities with post-sales operations team
  • Using analytical skills, ensures the relevant components and quantities are properly entered into business tools in the required formats (e.g. Price book, Quote, etc)
  • Maintains and regularly updates the price files of the different solutions, controls Product Numbers (PNs), prepares the calculation sheet for pricing, decides what margin to apply
  • Using structural thinking, contributes to technical or business documentations (e.g. Knowledge Base article, Training hand-out, Statement of Work, etc)
  • Acts as an approver in the PS quote approval process and handles PS quotes in approval queue within the given SLA
  • Collaborates with Third party suppliers
  • Ensure the good transition to and effective collaboration with the post sales technical support centre
  • Delivery of proposal as per customer expectations
  • Provide presales and contractual documentation that will be easily understood by internal and external customers
  • Keep accurate record of our contractual engagements with customers

Requirements that make you the best candidate:

  • 1 or 2 years of experience in a position with a mix of technical and/or program management and/or commercial activities
  • Experience with one Customer Relationship Management (CRM) system at least
  • Experience with IT process & project standards (e.g. ISO, ITIL, LEAN, etc.) is an advantage
  • Excellent level in English (oral and written), French/Spanish/German language knowledge is an advantage
  • Good understanding and hands-on experience in: MS Office Suite and / or OpenOffice including advanced Excel skills and Web-based applications, web browsers
  • Good organizational and time management skills
  • Proven enthusiasm for improving processes and help colleagues to go above and beyond
  • Structural thinking with strong problem-solving skills, solid analytical skills
  • Ability to set right priorities and meet deadlines, excellent team player but also able to work on his/her own
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