Our multinational client is looking for a Technical Project Coordinator colleague
Why it is a good opportunity for you:
- Stable and international company background
- Long-term career path
- Friendly and modern environment
- Home office opportunity
What you will be doing:
- Works closely with Professional Service (PS) country teams and the post-sales operations team to formulate offers and proposals according to actual business need
- Review opportunities and account setup to ensure accuracy of our offers
- Provides pre-sales business assistance to field PS teams and coordinates deployment activities with post-sales operations team
- Using analytical skills, ensures the relevant components and quantities are properly entered into business tools in the required formats (e.g. Price book, Quote, etc)
- Maintains and regularly updates the price files of the different solutions, controls Product Numbers (PNs), prepares the calculation sheet for pricing, decides what margin to apply
- Using structural thinking, contributes to technical or business documentations (e.g. Knowledge Base article, Training hand-out, Statement of Work, etc)
- Acts as an approver in the PS quote approval process and handles PS quotes in approval queue within the given SLA
- Collaborates with Third party suppliers
- Ensure the good transition to and effective collaboration with the post sales technical support centre
- Delivery of proposal as per customer expectations
- Provide presales and contractual documentation that will be easily understood by internal and external customers
- Keep accurate record of our contractual engagements with customers
Requirements that make you the best candidate:
- 1 or 2 years of experience in a position with a mix of technical and/or program management and/or commercial activities
- Experience with one Customer Relationship Management (CRM) system at least
- Experience with IT process & project standards (e.g. ISO, ITIL, LEAN, etc.) is an advantage
- Excellent level in English (oral and written), French/Spanish/German language knowledge is an advantage
- Good understanding and hands-on experience in: MS Office Suite and / or OpenOffice including advanced Excel skills and Web-based applications, web browsers
- Good organizational and time management skills
- Proven enthusiasm for improving processes and help colleagues to go above and beyond
- Structural thinking with strong problem-solving skills, solid analytical skills
- Ability to set right priorities and meet deadlines, excellent team player but also able to work on his/her own