Are you looking to shape your career in a brand new team? Join our client’s industry-leading start up!
Why it is a good opportunity for you:
• Stable and international company background
• Long-term career path
• Personal and professional development opportunities
• Attractive work environment
• Cafeteria
• Home Office
What you will be doing:
• Support the execution of the administration strategy within HR Solution Center Europe (HR SSC) to ensure delivery of a progressive, efficient, and consistent employee experience and customer satisfaction
• Drive HR projects as well as the further development of HR-relevant structures/processes
• Be a hands-on sparring partner and collaborate with various HR functions and with the business as a competent contact on all HR administrative topics
• Support the respective Manager in executing the administration strategy within HR SSC to ensure delivery of a progressive, efficient, and consistent employee experience
• Supporting the respective Manager in allocating resources by ensuring that all services are fully covered all time and oversee performance/efficiency targets
• Have your KPI-glasses on and monitor service/operational level agreements and other KPI’s and align on appropriate actions if figures are not met
Requirements that make you the best candidate:
• Fluent in English and German, French as a plus
• Completed studies in business administration or comparable degree, preferable with a major in HR Management
• 3-5 years of experience in delivering and steering high quality customer services in an HR Shared Service environment
• Profound knowledge in various HR processes and HR enabling technologies
• Experience in coordinating operational teams with different backgrounds & professional orientations
• Analytical thinking, good problem solving and well organized way of working
• A continuous improvement mindset with focus on the betterment of your process stream and the team itself
• Advanced computer skills, including office applications, combined with tech & digitization affinity, experience with SAP SFEC and ServiceNow beneficial
